O sistema de gerenciamento de desempenho de pessoal e sua efetividade segundo gerentes e empregados - estudo de caso na Petrobras

Abstract

This work aimed to analyze the managers and employees opinions about the gains and the effectiveness of the Sistema de Gerenciamento de Pessoal - GDP (Petrobras human performance appraisal system) after four years used as a tool to implement the enterprise s strategies and to provide with information others Humans Resources process. The methodology used was a case study, by a qualitative and quantitative research on Petrobras, aiming to verify the opinions about the alignment between the individuals and the macro-targets (Mission and Vision). The work s structure has been set to identify traps and fails on human performance appraisal process. The bibliographic research have been done aiming to identify, by a comparative analyze, the different aspects and points of view of known Human Resource authors besides the opinions of the Strategic research authors. As result of this bibliographic research, it has been verified that a programmed application of a performance appraisal may contribute for strategies implementation, making competitive advantages for the company. As case study result, it was verified that the managers and employees believe is an important tool to Petrobras. However, GDP s use can be improved. It was verified, also, managers and employees identify the alignment between the individual s activities and the company s strategic objectives, reflecting the unfolding Petrobras objectives.