Indicadores de qualidade de vida no trabalho: uma proposta de integração entre indicadores globais e os indicadores de empresa

Abstract

This work aimed at verifying the possibility of the integration between the global indicators of life quality, and the models of the work life quality (WLQ) Programs, already developed for a country, The study begins by describing how the concept of WLQ has evolved to the extent of considering that the human resources satisfaction should be also incorporated into the work environment. The intention was to increase the productivity and to promote the social well-being. Initially, the study raised a diagnosis about the actual work environment. Then, data have been collected, through questionnaires, involving samples of managers/employees from two industrial companies of the State of Rio de Janeiro. Based on the findings, the importance of the identification of the main indicators could be verified to propose a WLQ Program. This proposition was composed by the following indicators: human resources improvement, education, employment, physical and mental atmosphere, health, human rights, income and recreation. Through the research, the importance of adopting a Program of Life Quality appropriated not only to the work environmental needs, but also to the employees' personal, social, economic, and professional satisfaction, was considered. Keywords: This work aimed at verifying the possibility of the integration between the global indicators of life quality, and the models of the work life quality (WLQ) Programs, already developed for a country, The study begins by describing how the concept of WLQ has evolved to the extent of considering that the human resources satisfaction should be also incorporated into the work environment. The intention was to increase the productivity and to promote the social well-being. Initially, the study raised a diagnosis about the actual work environment. Then, data have been collected, through questionnaires, involving samples of managers/employees from two industrial companies of the State of Rio de Janeiro. Based on the findings, the importance of the identification of the main indicators could be verified to propose a WLQ Program. This proposition was composed by the following indicators: human resources improvement, education, employment, physical and mental atmosphere, health, human rights, income and recreation. Through the research, the importance of adopting a Program of Life Quality appropriated not only to the work environmental needs, but also to the employees' personal, social, economic, and professional satisfaction, was considered.