Uma proposta de mapeamento e otimização de processos das atividades de compras vinculadas à Fundação de Apoio à Pesquisa Científica e Tecnológica em um centro de pesquisa clínica da UFRRJ

Abstract

This research was motivated by the need to optimize the time and define patterns in some processes. For this, it was needed to analyze purchases linked to Foundation for Scientific and Technological Research Support (FAPUR), performed in 2018 and 2019, by the Experimental Chemotherapy Laboratory in Veterinary Parasitology (LQEPV) besides to identify lacks and propound improvements using mapping and optimization of this purchases processes. The research had an applied nature and was considered a method of single case research, focused to recommend practices with a qualitative approach. Data collection was made through the revision of bibliographic material and organization’s documents analysis, besides the participant observation in processes made in 2020. As the final product of this research, there is the propose of an optimized mapping model (to be) of the purchases process selected, providing changes mainly in the activities execution time and benefiting the organization with the register of the current activities of the process (making possible a right management of the information flow involved in the process, linked to the team knowledge, competence and abilities), the mapping of the current process, improvements recommendation, preparation of a patterned purchase request form and the proposal of a new process.