Diretrizes para aprendizagem e desenvolvimento de competências gerenciais em ação em uma instituição científica tecnológica em saúde pública

Abstract

This applied research aimed to propose guidelines for the construction of a specific Management Development Program (MDP) for managers with training in health professions working in the hospital units of a technological scientific public health institution. For this, a qualitative case study was carried out focusing on the processes of managerial learning and managerial competencies development of INCA hospital units who were originally trained in the health profession. Data collection was obtained through semi-structured interviews with 14 managers belonging to different health professions. Data analysis was performed by inductive analysis with hermeneutic interpretation. It was evidenced that managers learn and develop managerial competencies through formal learning processes as well as informal learning during their daily work, highlighting the contribution of informal learning in action obtained throughout their managerial lived experience. It was identified that the interviewees had developed nine managerial competencies in their management experience and recognized seven more managerial competencies required for these managers who were originally trained in the health profession who work in health care at INCA. Based on the results of the research, it became possible to define five guidelines for the INCA institution to develop a specific management development program aimed at these professionals which is to be based on: (a) training to stimulate the development of management competencies evidenced and required by INCA managers daily lived experience; (b) encouraging managers to seek training that contributes to their professional development in management; (c) encouraging the sharing of knowledge among servers; (d) integration between the training related to INCA projects with the MDP, and; (e) continuous periodicity for the participation of managers in the MDP. Thus, this research produced empirically grounded in scientific knowledge to support practitioners’ specific management training for the examined reality and enhances academic knowledge about management and the processes of learning managerial competencies in action in the context of a Brazilian public health institution as well