Desafios na gestão de estoques de peças de reposição em uma empresa pública de geração de energia

Abstract

This paper aims to analyze the main performance problems in a spare parts inventory management at a public power generation company. As intermediate objectives, it presents the discussion of the obtained results, correlating them to the theory involving spares parts inventory management, the analyzes of problems from the perspective of internal users, logistic and purchase manager, as well as alternative proposals of improving management. In order to achieve that, it opted for a case study of descriptive and qualitative nature. The data was collected by semi-structured interview with internal users and acquisition and logistic managers, as well as documental research. Regarding the interviews, it was done by two steps: Initiated by internal users, allowing them to demonstrate theirs perception of performance level of offered service by actual management. Then, it was interviewed the manager of purchasing and logistics, who works directly in the process and know deeper the performance problems that affects the users of engineering, maintenance and operations. To analyze the data it uses the content analyze method. The results show the identification of inconsistent registration issues versizing, expired materials, non-compliant items, high inventory cost, obsolescence, inefficient communication, long purchase processing time, poor quality suppliers, late delivery, inefficient replenishment, parts unavailability and lack of organization awareness inventory management as strategic. The proposed alternatives of improvements correspond to the integration of ERP systems between inventory management and maintenance, material register review, nationalization of imported parts, improved communication between internal users, logistics and procurement managers and highest level of automation of process approvals.