Reflexões sobre a contratação dos serviços terceirizados no Instituto Federal de Educação, Ciência e Tecnologia de Minas Gerais - IFMG Campus Governador Valadares.

Abstract

This work is the result of a survey carried out with the employees of an outsourced company of support and maintenance services in a public institution of education, whose object of study is the contracting of outsourced services under in the Instituto Federal de Educação, Ciência e Tecnologia de Minas Gerais (IFMG) which is localized in the Governador Valadares campus. The guiding question of this investigation was the analysis of the coherence and / or consistency between the descriptions of the positions of the Janitor and Farmer, contained in the CBO, through a verification of equivalence between the descriptions of the activities of the positions and the actual ones needs of the activities developed by the posts in the Institution. In methodological terms, this is an approach of a qualitative nature, with the use of bibliographic, documentary, data collection through participant direct observation and in-depth interview. In a universe of twenty outsourced professionals who provide services in the Institution, the research was carried out with the employees of the janitor and janitor posts that totaled the population of eight employees. As a result of direct observation and three-month follow-up of the activities performed by outsourced workers, and interviews after a monitoring period to evaluate outsourced workers' perceptions in their job environment. The narratives obtained with the interviews were interpreted in the light of the theoretical references developed during the research. The final results point to a discussion about contracting outsourced services from the point of view of their humanitarian dimensions.