Análise da visão/utilidade para fornecedores de um portal financeiro implantado por uma empresa varejista.

Abstract

The retail industry in Brazil has been presented constant transformation and changes in the past years, following economic trends in the country and the world. Companies operating in this industry must adapt to these changes in order to remain competitive in this market increasingly aggressive and dynamic. Globalization actively contributes to this movement of retail companies in accomplishing strategic alliances to gain competitiveness. The study analyzes the implementation of a tool called Financial Portal, in the area of accounts payable and receivable in a retail company, which aims to make the processes between the company and its suppliers faster and more dynamic in order to reduce costs with faster responses in their markets. For this, a search was conducted at two different times with suppliers who use the tool to identify their satisfaction for the features and possible benefits that they have acquired with time. The software SPSS version 17 was used to perform descriptive analysis and chisquare test, to assess possible changes in the supplier’s responses in the two stages of research.