Certificação profissional: pensando a formação dos trabalhadores em serviços terceirizados da Universidade Federal Rural de Pernambuco

Abstract

The government has counted there are many years ago with the growth of a workforce often determinative of the results of those organs in which it is inserted. Those are outsourced workers in a continuously way. They were present for consecutive years personally way and even in a functional way, these workers establish a bi-univocal and symbiotic relationship with those who surround them. It is not different at the Rural Federal University of Pernambuco (UFRPE), which has a significant contribution from the workers. This study intends to understand the correlation of concepts involved in the appropriation of knowledge of these workers in service and how this knowledge could be measured and formally recognized through a Certification System for their own knowledge. In the investigations that deal with the Certification by already developed habilities was found the concept of skills. To a better comprehension about the problem we sought to understand how this concept would be or not be useful in this purpose. Having established the possible conceptual space to work, it was intent in an exploratory research allied with case study, since the sample cut focused on workers of Vet UFRPE Hospital, the identification of a certification model that make the most of these workers. Among the methods studied, one has presented as the most appropriate, perhaps because it is more directed to the recognition of acquired skills and not necessarily intrinsic skills. The results, rather than allow the understanding of the elements involved in this relationship UFRPE / worker, brings to light the individual value of each one dedicated to the daily task of contributing to the objectives of the institution, in which they work with care and diligence, though not confirm the possibility and certify them the competences in terms of the study has show. However, it maintains that it can certify them the knowledge and skills gained in services in order to give them a formal qualifying title of his professional status.