(In) Competências gerenciais e saúde psicossocial do trabalhador em Instituições Federais de Ensino Superior: concepções dos servidores da Universidade Federal Rural do Rio de Janeiro

Abstract

The relations between health and work are recognized and focus of studies and applications in contemporary society since the mid-twentieth century, and work is now considered a social determinant of health. The physical and psychosocial quality of work environments in organizations reflects and reflected in their workers whose mutual influence is in increasing transformation with the modernization of work processes. At this juncture, it is up to managers intermediating relationships in the workplace, to show competence in the act of managing. Given this context, we seek to analyze the managerial skills practiced and their influence on the psychosocial health of workers from the Federal Rural University of Rio de Janeiro - UFRRJ, a Federal Institution of Higher Education - IFES. To this end, an applied qualitative research based on interpretative and phenomenographic basis was configured as a unique case study. Data collection in the field included documentary research, natural participant observation and semi-structured individual interviews with 18 servants, institute directors, department heads and technicaladministrative staff (all staffed at the institute directorates' offices), all working at the Seropédica Campus from UFRRJ. The revelations of the interviewees about their experiences in their work environments classified into descriptive categories of 1st, 2nd and 3rd order, resulted in four conceptions about the phenomenon, that is, the "how" and "what" means working with the manager. Conception 1 - Being in acute illness; Conception 2 - Being in chronic illness; Conception 3 - Being in rehabilitation; Conception 4 - Being healthy. These developed conceptions inseparably interrelate work, the daily work experience of the worker and his work context and effectively guide the practices as they result from the work experience. We identified a continuum of (in) managerial competencies practiced in this IFES and implications for work forms and processes, in solving daily challenges and problems, interpersonal relationships, organizational structuring and physical and human maintenance in the workplace. It is concluded that the managerial actions affect the workers mutually in their psychosocial health, either positively or negatively, (not) triggering illness of individuals and (not) compromising the work activities. The predominance of negative feelings among workers with a more negative than positive influence on the psychosocial health of the servants was explained by the managerial (in) competences attributed to the experiences reported by the subjects of this research. The study provides support to senior management to develop programs and training courses and development of managerial skills relevant to the reality of the organization examined, required to confer quality of life at work, necessary for quality work.