Gestão de competências: um modelo para o desenvolvimento de talentos

Abstract

This application case consists in a revision and presentation of management persons model by competencies, that takes in consideration the analysis of national, north Americans and European authors and have a verification of an practice in a knew international company, the “IBM BRASIL”. Was development a research with a specific sector in the company, where we received 22 answers of an interview that cover specifics points of view for the model implementation, as: difficulty of the evaluation of critic competencies for better professional development; benefits of the model implementation; competencies that where eminence as the major point for a specific area; training adjust for the development objectives; advantages and disadvantages of competencies model tools. The resource management area also was analyzed where we interview the responsible for the implementation of the process and for the results evaluation. The results indicate that the company succeed in the model implementation for the professional development area, but the model didn‟t get the level of maturity suggested and expected by the studiers, and needs the of the strategic and financial managers of the company. Verify also that the employees support the model principal because of the investment in training and capacity that it applies, and point fails related by studies that the company has to get worry to have success in the future